We're here to help
A question about your deployment, a billing issue, or just want to chat with other people hosting their projects on Webgune? Pick the channel that works for you.
Platform status
Choose your channel
There's no wrong door: whichever channel you use, your message reaches the right person.
Discord
Join the community: chat with the team and other users in real time.
Support
Open a ticket from your dashboard for personalized follow-up on your request.
By email
Write to us directly, we reply within 24 business hours.
Phone
Emergencies only, no technical support or log review over the phone.
Email and support go straight through our team, whatever your plan. Discord, on the other hand, brings together the whole community, it's often the fastest way to get help.
The answers, before the question
Search for a word: the answer may already be here.
Not found? Ask the community.
It's often faster than a ticket for a day-to-day blocker, and a great chance to chat with other people hosting their projects on the platform.